Tag-based process recommendation for social business process modelling

Yanming Ye^{1, 2}, Yueshen Xu², Zhilin Feng³

COMPUTER MODELLING & NEW TECHNOLOGIES 2014 18(5) 155-161

¹College of Information Technology, Hangzhou Dianzi University, 310018 Hangzhou, China
²College of Computer Science and Technology, Zhejiang University, 310027 Hangzhou, China
³College of Zhijiang, Zhejiang University of Technology, 310024 Hangzhou, China

Social BPM (Business Process Management) has become a new research hotspot in business process management field because of its capability of handling the flexibility and dynamics of process in social circumstance by means of integration of social software and BPM. The key technique is process modelling, and note worthily the process modelling is more complex in social BPM than in traditional BPM. This paper presents the definition of social business process model to identify the difference with the traditional business process model and gives a prototype of social BPM system. The modeller in the prototype system may be a common user without professional knowledge, so a tag-based process recommendation method is proposed to facilitate modelling. The experiment result shows that the method is valid and effective in computer-aided intelligent process modelling.